Clear answers about the product, process, and availability.
About the Product
What is Reuteri Bio-Ferment?
Reuteri Bio-Ferment is a small-batch cultured cream produced using traditional fermentation methods under controlled conditions.
It is fermented over 36 hours with live active cultures.
It is a food product — not a supplement.
How is this different from yoghurt?
Reuteri Bio-Ferment is not conventional yoghurt.
It is fermented longer, at specific temperatures, resulting in a thicker cultured cream rather than a standard yoghurt texture.
The difference comes from time, process, and fermentation behavior — not added ingredients.
What ingredients are used?
Reuteri Bio-Ferment is made using:
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Milk
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Live active cultures
No thickeners, stabilizers, gums, sweeteners, or additives are used.
Fermentation & Process
Why does it ferment for 36 hours?
The 36-hour fermentation window is deliberate.
Shorter fermentations prioritize speed and yield. Extended fermentation allows the culture to develop gradually, creating texture and flavor naturally without processing shortcuts.
Time is treated as a core ingredient.
What cultures are used?
Reuteri Bio-Ferment uses carefully selected live cultures suitable for extended dairy fermentation.
Culture selection is based on stability and consistency — not claims or outcomes.
Why does whey sometimes separate?
Natural whey separation can occur in traditionally fermented dairy. This is normal and does not indicate spoilage.
If preferred, gently stirring will recombine the whey.
Storage & Use
How should it be stored?
Reuteri Bio-Ferment should be kept refrigerated at all times.
Once opened, consume within the timeframe indicated on the packaging and always use clean utensils.
What does it taste like?
Reuteri Bio-Ferment has a clean, lightly tangy flavor typical of traditionally fermented dairy.
It is unsweetened and unflavored. Taste and texture may vary slightly between batches.
How should it be consumed?
Reuteri Bio-Ferment can be eaten on its own or paired with other foods according to personal preference.
As with any fermented food, individuals may choose to introduce it gradually.
Availability & Ordering
Why is availability sometimes limited?
Reuteri Bio-Ferment is produced in small, controlled batches.
Availability reflects fermentation timelines and production capacity — not artificial scarcity.
Where is Reuteri Bio-Ferment made?
Reuteri Bio-Ferment is produced in Northland, New Zealand, with a focus on small-batch fermentation and disciplined process.
General
Is this a probiotic or supplement?
No.
Reuteri Bio-Ferment does not make medical or health claims. It is produced and sold as a food product.
Is Reuteri Bio-Ferment suitable for everyone?
Fermented foods are not suitable for every individual in every circumstance.
If you have specific dietary concerns or medical conditions, decisions should be made based on your own situation or with appropriate professional guidance.
Do you make health claims?
No.
Reuteri Bio-Ferment does not make medical or health claims. It is produced and sold as a food product.
I still have a question — how can I contact you?
If your question isn’t covered here, please get in touch via the Contact page or email: enquiries@reuteri.nz
Follow batch drops on Instagram: @reuteri.nz
Do you ship New Zealand-wide?
Delivery is currently local only.
How often are batches released?
Batches are released weekly, depending on production and demand